Privacy Statement
Henry Butcher Art Auctioneers Sdn Bhd - 200801034203 (835541-K) values your privacy and is committed to protecting your personal data in compliance with the laws of Malaysia.
We will collect and use your personal data only in accordance with applicable laws (including the Personal Data Protection Act 2010). Your personal information will be safeguarded in our database and will not be shared without your consent.
1. Collection and Processing of Personal Data
We hereby inform you that Henry Butcher Art Auctioneers Sdn Bhd will collect, record, hold, store, use, disclose, and/or process (collectively referred to as “Process”) one or more of the following categories of personal data:
(a) Master data: name, gender, date of birth, citizenship, marital status, nationality, race, ethnic origin, identification card/passport details, qualifications, occupation, photographs or other images, and voice recordings;
(b) Contact details: home address, home phone number and mobile number, email address, work address, and work phone number;
(c) Other information: any other information we deem necessary or appropriate from time to time in connection with your commercial relationship with us (collectively referred to as “Personal Data”);
(d) Tax-related information: Tax Identification Number (TIN), business registration number, and other invoicing details required by the Inland Revenue Board of Malaysia (IRBM) for compliance with e-Invoicing regulations.
If you voluntarily disclose to us personal data of any other individual, we will assume, without independent verification, that you have obtained that individual’s consent for the disclosure and processing of their data in accordance with this notice.
2. Sources of Information
Your Personal Data has been and/or will be obtained from the following sources, where applicable:
(a) Information submitted by you through registration forms (whether by email, facsimile, manual submission, or online), sales forms, our website, etc.;
(b) Publicly available or accessible sources;
(c) Written or verbal communications or documents provided to us during our contractual or pre-contractual dealings with you;
(d) Verbal and/or written communications with our staff or authorised agents.
Since the accuracy of your data depends on the information you provide, please notify us as soon as possible of any changes or inaccuracies.
3. How We Use Your Personal Data
We may use your Personal Data for one or more of the following purposes:
(a) To verify your identity and background;
(b) To better manage our business and your relationship with us;
(c) To respond to your enquiries or complaints, and to resolve disputes;
(d) To update, consolidate, and improve the accuracy of our records;
(e) To deliver notices, services, or products to you;
(f) To send you invitations and promotional materials;
(g) For research, benchmarking, and statistical analysis;
(h) For compliance with e-Invoicing and tax regulations; and/or
(i) For any other purposes required or permitted by law, regulations, guidelines, or relevant authorities (collectively referred to as “Purposes”).
4. Security And Retention Of Your Personal Data
Your information is a valuable asset, and we take its security seriously. We regularly implement and review technical and organisational security measures to protect your personal data. Our employees are trained to handle personal data with confidentiality and care; failure to do so may result in disciplinary action. We will retain your data for a reasonable period in line with commercial or legal requirements.
5. Disclosure
Your personal data will generally be kept confidential. However, you hereby consent and authorise us to disclose your data to:
(a) Companies and/or organisations within the Henry Butcher Group;
(b) Our appointed agents, partners, and professional advisers;
(c) Your authorised representatives, such as accountants, auditors, lawyers, or financial advisers;
(d) The police or other public officers for investigation purposes;
(e) Any person to whom we are legally required to disclose data, or in response to lawful instructions from government agencies;
(f) Courts of competent jurisdiction;
(g) Service providers in relation to loyalty programmes, deliveries, and services;
(h) Government bodies and regulatory authorities, including the Inland Revenue Board of Malaysia (IRBM), for tax reporting and e-Invoicing compliance.
We will disclose only the minimum necessary data and will implement appropriate safeguards.
6. Safeguards
We will keep and process your data securely and take all reasonable precautions to ensure confidentiality. We will not sell, rent, or trade your personal data. We endeavour to implement all legally mandated and appropriate administrative and technical safeguards to prevent unauthorised processing, loss, or damage.
7. Data Transfer And Sharing
In some cases, it may be necessary to transfer your data outside Malaysia for storage, processing, or service delivery purposes. Such transfers will be made under conditions of strict confidentiality and equivalent levels of protection.
8. Impact of Not Providing Consent
It is obligatory for you to provide all the categories of Personal Data that we request for the stated purpose. Failure to supply and consent to the processing of your Personal Data in relation to this purpose will:
(a) result in our inability to provide you with the requested information, notices, services, and/or products;
(b) prevent us and/or our authorised third-party partners from sending you information via email, telecommunications (including phone calls and text messages), or social media regarding related or unrelated services offered by us or our affiliated business partners, which we believe may be of interest to you.
9. Your Rights To Correct Your Personal Data
We can assist you to correct your Personal Data held by us. If any of your information is incorrect or incomplete, the correction will be done without any charges and you may submit your request in writing specifying the incorrect information and the correct information for us to replace it with.
Please include the following in your written request which can be used to identify you such as Name, NRIC, and etc.
If you wish to access, update, or be excluded from our database, contact us at:
+603-26942212
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No. 25, Jalan Yap Ah Shak, Off Jalan Dang Wangi, 50300 Kuala Lumpur Malaysia
